Center for Business, Industry & Labor

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Training Programs

IBM client training will be hosted at our DEC Computer Training Lab.  Nationwide Training Alliance has selected CBIL DEC lab as their St. Louis based training site.

In 2000, U.S. businesses spent an estimated $51 billion to improve the skills of their personnel.

Leadership Learning to Lead™ - AchieveGlobal Looking for leadership practices that can kick organizational performance into high gear … and keep it there?   Each bulleted module is approximately 4 hours in length

Personal Leadership

With the rarest of exceptions, leaders are truly made, not born. The following modules deliver high-performance strategies for personal leadership that keep employees on track and moving in the right direction.

• The Leader in Each of Us explores and defines the leadership behaviors common to each individual, regardless of his or her role in the organization.
• The Basic Principles for a Collaborative Workplace presents a set of guidelines for day-to-day interactions—The Basic Principles—that put the organization’s shared values into action.
• Personal Strategies for Navigating Change develops personal strategies for navigating change and for dealing effectively with difficult transitions.
• Managing Your Priorities guides participants in handling competing priorities, improving communication and mastering the complex interactions and hand-offs required to get a job done.
• Influencing for Win-Win Outcomes presents techniques for communicating ideas with a results-oriented focus and for building a network of support that can turn ideas into reality.
• Moving From Conflict to Collaboration provides techniques for transforming conflict, a byproduct of today’s more collaborative work environments, into positive outcomes.
• Proactive Listening helps participants enhance their listening skills and provides instruction on how to seek, process and apply important information.
• Expressing Yourself: Presenting Your Thoughts and Ideas provides a proven process for planning, organizing and delivering results-oriented messages in situations ranging from informal discussions to formal presentations.
• Handling Emotions Under Pressure helps participants learn how to take charge in difficult circumstances and move discussions toward recovery in a calm, objective manner.

Coaching Others for Success

In a collaborative work environment, coaching skills help individuals and teams progress more quickly toward goals. The following modules equip leaders at all levels with the skills and techniques they need to help others solve problems, take risks, make decisions and tackle new challenges.

• Coaching: Bringing Out the Best in Others provides participants with techniques for guiding and motivating their peers toward reaching higher levels of performance.
• Giving and Receiving Constructive Feedback instructs participants on how to get information to the right people at the right time, bring problems to the forefront and build strong working relationships that foster ongoing learning and mutual respect.
• Giving Recognition helps participants acknowledge the accomplishments of peers, managers and suppliers in meaningful, appropriate ways.

Linking Performance to Strategic Goals

Leaders who manage others have unique responsibilities for the deployment of strategy. They must communicate the case for change in a way that builds excitement and inspires commitment. To keep performance on track, they must approach evaluation and improvement opportunities in a manner that sustains morale, commitment and trust. The following modules are designed to help managers, supervisors and team leaders with these types of responsibilities.

• Moving the Organization Forward: Defining Your Team’s Contribution provides a process that leaders can use for presenting the organization’s big-picture goals and encouraging team participation in the development of plans to support business goals.
• Identifying Work Priorities and Setting Verifiable Goals delivers a common sense approach that helps employees prioritize work and set goals for highest return and payoff.
• Gaining Commitment to Preset Goals provides participants a process for building a compelling case, uncovering concerns, creating commitment and gaining agreement for action on goals that employees had a minimal role in establishing.
• Correcting Performance Problems helps participants get individual performance back on track while building motivation for continuous improvement.
• Conducting a Collaborative Performance Review provides a process for conducting positive, forward-looking performance evaluations that manage expectations, feature open communication and foster the development of plans for continuous improvement.

Program Specifications

Audience

Personal Leadership and Coaching Others for Success modules are designed for leaders at all levels: managers, supervisors, team leaders and individual contributors

Linking Performance to Strategic Goals module is designed for those with formal responsibility for performance management: managers, supervisors and team leaders

Length

Individual module lengths vary; however, most can be delivered in 4 hours

Format

A highly interactive design featuring practical skill application, small-group exercises, real-life examples, videos

Delivery

AchieveNET partner

Class size

9 to 15 participants

Call CBIL at 314.539.5310 to schedule your training needs or e-mail us at