Center for Business, Industry & Labor

              cbil.org

On Target • On Demand • On Site

Operational Support
Services

IBM client training will be hosted at our DEC Computer Training Lab.  Nationwide Training Alliance has selected CBIL DEC lab as their St. Louis based training site.

Behind the Scenes Service for Upfront Results

CBIL's operational support can help improve your company’s performance level.  We provide resources that create consistency in quality through accurate documentation of processes and procedures, step-by-step job performance visuals, meeting facilities and multimedia based training. Operational support is like the sound crew or lighting crew on a movie set: They never get top billing, but it is hard for the show to go on without them.

CBIL offers the business community a full service, one-stop capability for multimedia presentations, procedures documentation, videos, technical writers, facilitators, and meeting facilities. These services are delivered on a project-by-project basis that reduce your overhead and provide just the service you need, just when you need it.

Process Documentation

Turnover in the workforce, new equipment, changes in processes demand accurate documentation to insure consistency and high quality in job performance. But, most businesses don’t have a documentation specialist to manage this important set of processes.

CBIL’s technical writers can help you identify what's needed to keep your organization’s documentation from becoming “yesterday’s news.” Our professionals can quickly spot gaps in critical documentation, develop a plan to fill in the gaps, and establish a record keeping system to maintain your documentation.

Multimedia

It is a fact - people learn by seeing, hearing and doing. Multimedia combines all these activities into a single process that delivers your message faster and better. Whether it’s training or a product message, a multimedia presentation can integrate text, graphics, animation, video, sound and interactivity in an appropriate format to increase information transfer and retention.

CBIL can write, design, produce and edit presentations from print to video; for training and organizational development; or promotional purposes.

Meeting Facilities

Our spacious facilities offer a variety of meeting rooms to help your next event.

Choose the rooms and the equipment you need.

• Two executive conference rooms for up to 15 people.
• Three fully equipped rooms for up to 85 people.
• Tiered theater style room for up to 45 participants.
• Computer training labs for 16 participants.