Center for Business, Industry & Labor

              cbil.org

On Target • On Demand • On Site

Consulting Services

IBM client training will be hosted at our DEC Computer Training Lab.  Nationwide Training Alliance has selected CBIL DEC lab as their St. Louis based training site.

To Be ISO …

ISO registration is not for everyone, but companies that demand consistency in service or manufacturing operations find it invaluable. Beyond the operations function – an ISO registration can be a pillar in building a bridge to new sales with other ISO companies.

For these reasons small to mid sized companies benefit from ISO registration as much as larger, international organizations. The Big 3 automakers – Ford, DaimlerChrysler, and General Motors – have long required their suppliers to be ISO registered, and have mandated their supplier’s be ISO 14001 registered.

CBIL is the comprehensive resource providing you with the tools and expertise to pursue Continuous Quality Improvement including full support toward ISO 9000, ISO 14001 & QS 9000 registration. CBIL has been a lead ISO consultant for many large and small companies in the St. Louis area. Read about CBIL’s ISO Journey with the GM Wentzville Plant.

…or Not To Be ISO

Some companies choose not to pursue ISO/QS registration, but they also know the value of a well-documented quality system. For these companies CBIL has a process and resources that can improve the effectiveness of their quality system.

Quality Process Consulting starts with an assessment of your current practices and documentation. This may involve process reengineering, flow-charting and trouble-shooting, or new process control systems.

To give you an idea of how process documentation can be applied, ask yourself if any of these improvements are needed in your organization.

• Record best practices for every employee to follow (Standard Operating Procedures).
• Document the typical activity. This will highlight weak/faulty procedures.
• Create manuals and job aids for new hires and cross training workers.
• Identify missed efficiencies and ineffective practices.
• Streamline operations. Reengineer processes to be more productive, safer and produce higher quality products and services for your customers.

CBIL’s Quality expertise is very affordable. Call today at 314.539.5310.