Management & Team Development Survey

1. In which of the following areas does your organization currently provide training to help managers and supervisors improve their skills, knowledge, and performance? (Select all that apply.)

Management techniques
Team building techniques

If you did not provide management training last year, please skip to Question 8. [Go to question 8]

2. What sources did you use to provide management training to your managers and supervisors last year? (Select all that apply.)

In-house training function
Independent contractor
Regional St. Louis based training organization
National training organization
Other

3. To what degree are you satisfied with the management training your managers and supervisors received last year?

Very satisfied
Satisfied
Somewhat dissatisfied
Not at all satisfied

4. What were your reason(s) for your answer to item 3 above? (Select all that apply.)

Quality of the program
Ability to use the knowledge and/or skills back on the job
Quality of the facilitator
Materials targeted to our organization and its needs
Quality of the materials
Other

5. How do you measure the effectiveness of your management training programs? (Select all that apply.)

Participant reaction - whether or not they liked it
Learning - through formal or informal testing
Transfer to job - through workplace performance metrics
Business impact - effect on the bottom line

6. What topics did you offer training on? (Select all that apply.)

Basic leadership skills
Change management skills
Communication skills
Mentoring skills
Conflict management skills
Coaching skills
Time management skills
Other

7. What topics would you be interested in offering training on in the future? (Select all that apply.)

Basic leadership skills
Change management skills
Communication skills
Mentoring skills
Conflict management skills
Coaching skills
Time management skills
Other

If you did not provide team training last year, please skip to Question 14. [Go to question 14]

8. What sources did you use to provide team training to your managers and supervisors last year? (Select all that apply.)

In-house training function
Independent contractor
Regional St. Louis based training organization
Other

9. To what degree are you satisfied with the team training your managers and supervisors received last year?

Very satisfied
Satisfied
Somewhat dissatisfied
Not at all satisfied

10. What were the reason(s) for your answer to item 9 above? (Select all that apply.)

Quality of the program
Ability to use the knowledge and/or skills back on the job
Quality of the facilitator
Materials targeted to our organization and its needs
Quality of the materials
National Training Organization
Other

11. How do you measure the effectiveness of your team training programs? (Select all that apply.)

Participant reaction - whether or not they liked it
Learning - through formal or informal testing
Transfer to job - through workplace performance metrics
Business impact - effect on the bottom line

12. What topics did you offer team training on? (Select all that apply.)

Basic team building skills
Keeping teams on track
Problem solving skills and techniques
Managing difficult team issues
Leading problem solving sessions
Participating in problem solving sessions
Other

13. What topics would you be interested in offering training on in the future? (Select all that apply.)

Basic team building skills
Keeping teams on track
Problem solving skills and techniques
Managing difficult team issues
Leading problem solving sessions
Participating in problem solving sessions
Other

Manufacturing                              Lodging and Food Services
Financial/Insurance                     Healthcare
Construction                                 Transportation/Telecommunication/Utilities
High-tech                                      Other
Retail Products and Services      

15.How many employees are at your current location?

1 - 74
75 - 99
100 - 249
250 - 499
500 - 1000
Over 1000

Contact Information

Your Name:
Title:
Email:
Company:
Business Phone #:

I would like to receive a complimentary copy of the survey report.

I would like to be contacted by CBIL to schedule a no-cost consultation with a Business Practice Leader.

Thank you for your contribution to our ability to serve the St. Louis Region.